1. Who controls your personal data
The website webstaffsolutions.com is operated under the WebStaffSolutions brand. For privacy enquiries or requests relating to personal data, contact info@webstaffsolutions.com.
2. Personal data we may process
Depending on how you use the website and our services, we may process:
- contact information you provide, such as your name, email address, telephone number, company and job title;
- communications and enquiries sent to us;
- technical and security information generated when you access the website, such as IP address, browser/device information, timestamps, request logs and security events;
- account and authentication information when you access a WebStaffSolutions application or customer workspace;
- service-related data necessary to provide the specific software product or workspace you are authorised to use.
Individual WebStaffSolutions products may provide additional, product-specific privacy information where the processing performed by that product requires it.
3. Purposes and legal bases
| Purpose | Typical legal basis |
|---|---|
| Responding to enquiries and pre-contractual requests | Steps taken at your request prior to entering into a contract and/or legitimate interests in managing business communications. |
| Providing contracted software services and customer workspaces | Performance of a contract or steps necessary to provide the requested service. |
| Website operation, security, fraud prevention and troubleshooting | Legitimate interests in maintaining secure and reliable systems and, where applicable, compliance with legal obligations. |
| Compliance, record keeping and legal claims | Legal obligations and/or legitimate interests in establishing, exercising or defending legal claims. |
| Optional analytics or marketing technologies | Consent where required. These technologies should not be activated before valid consent where consent is legally required. |
4. Recipients and service providers
Personal data may be disclosed only where necessary to authorised personnel, hosting and infrastructure providers, email or support providers, professional advisers, public authorities where legally required, and other processors or sub-processors supporting the provision and security of our services.
Where WebStaffSolutions processes information on behalf of a business customer inside a customer workspace, that customer may be the data controller and WebStaffSolutions may act as a processor. In that case, requests about data held in the workspace may need to be addressed to the relevant customer organisation.
5. International transfers
If personal data is transferred outside the European Economic Area, we will use an appropriate transfer mechanism where required, such as an adequacy decision, Standard Contractual Clauses, or another mechanism permitted by applicable data-protection law.
6. Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including the provision of services, security, contractual requirements, legal obligations and the establishment or defence of legal claims. Different categories of information may therefore have different retention periods.
7. Your rights
Subject to the conditions provided by applicable law, you may have rights to access, rectify, erase or restrict your personal data, object to certain processing, request data portability, and withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
To exercise a privacy right, contact info@webstaffsolutions.com. You also have the right to lodge a complaint with the competent supervisory authority, including the Italian Data Protection Authority where applicable.
8. Security
We use organisational and technical measures intended to protect personal data against unauthorised access, loss, alteration or disclosure. No internet-based system can, however, be guaranteed to be completely secure.
10. Changes to this Privacy Policy
We may update this notice when our services, processing activities or legal requirements change. The date at the top of this page identifies the latest version.